Conflict exists in every organization and to a certain extent indicates a healthy exchange of ideas and creativity. However, counter-productive conflict can result in employee dissatisfaction, reduced productivity, poor service to clients, absenteeism and increased employee turnover, increased work-related stress or, worse case scenario, litigation based on claims of harassment or a hostile work environment. In this section, we look at managing the day to day conflict that occurs in all workplaces – ways to identify and understand it and ways to manage it effectively.
Incorporated as a nonprofit from 2005 to 2013, the HR Council for the Nonprofit Sector (HR Council) took action on nonprofit labour force issues. As a catalyst, the HR Council sparked awareness and action on labour force issues. As a convenor, it brought together people, information and ideas in the spirit of collaborative action. As a research instigator it built knowledge and improved the sectors understanding of the nonprofit labour force.